Please check the item within 72 hours of receiving it, as items with missing or broken parts will not be rectified after this time period.
If you have received the item and it has missing or broken parts then you should contact us immediately and we will try to obtain the correct parts, if this is not possible, the end solution would be a full refund.
if a product is returned for a refund and is not a manufacturers fault we will ask for you to pay the delivery charge for both ways. The product must be in the same condition when you receive it.
If your buying this item for christmas or any occasions, please assemble and check it long before the special day, so that we will have enough time to solve any problems.
All our electric ride on toys have 3 month manufacture warranty+9 month spare parts warranty( battery and charger are not cover by product warranty).